We dispatch all orders Monday to Friday within 24 hours (except public and national holidays). *70% of orders are next day delivery.

During busy periods (Christmas etc.), we will do everything we can to dispatch your order so that you receive it within 3-5 business days. We ask you, however, to be aware that orders may be delayed during these peak order times.

To ensure minimal shipping costs for our customers, some items may arrive in multiple packages. Although dispatched together, these packages can often become separated on their way to you and some may arrive a day later than the others. We ask you to please check the status of all tracking number(s) provided prior to contacting us. You can learn more on shipping and delivery terms in our knowledge base.

Pallet Deliveries

Larger products, such as rowing machines, exercise bikes, heavy dumbbells and other products weighing over 45kg are always delivered on a pallet. Please note that there is no tracking reference provided for pallet deliveries but once dispatched, orders should arrive in 2 -5 business days. Deliveries of these large items are kerbside delivery service only meaning that the delivery driver will not bring your item(s) inside your home. Read our article on pallet deliveries for more information.