How do I cancel my order?

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For orders that have not yet been dispatched, you can cancel your order and receive a full refund.

For orders that have been dispatched but have not yet been delivered, in most cases you can still cancel your order and receive a refund less the shipping cost.

For order that have been delivery, please see our returns policy here.

To cancel your order please contact our customer service team on 0504 24969 or email us at

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